One bank has just been voted the best of all the UK's biggest names when it comes to customer service. And others are getting plaudits too.
Millions face rise in energy bills
British Gas is set to increase its gas and electricity prices, it is reported
Millions of families are facing another jump in household bills after it was reported that the UK's largest energy supplier plans to hike its tariffs.
Centrica-owned British Gas, which serves about 12 million homes, is preparing to announce as early as Friday that it is increasing electricity and gas charges in the high single percentage digits, the London Evening Standard said.
The average British Gas annual dual-fuel bill for gas and electricity currently stands at £1,260 - meaning a 5% increase would add £63, while an 8% rise would put on £100.
A British Gas spokesman said: "We do not comment on future pricing movements. We do not comment on speculation about future pricing movements."
The report comes as rival SSE prepares to increase tariffs by 9% on average on Monday, hitting about five million electricity customers and 3.4 million gas customers.
British Gas put gas and electricity tariffs up by 18% and 16% respectively in August 2011, blaming higher wholesale costs, but this was followed by a drop of 5% in electricity tariffs in January when prices eased.
The supplier is expected to say it was forced into the move by higher wholesale prices and the rising cost of using the National Grid network.
British Gas warned in May that its costs were rising, with wholesale gas prices 15% higher for the coming winter and other charges set to add around £50 to the cost of supplying the average household this year.
But the division provoked outrage in July after it unveiled a 23% leap in profits, admitting last year's hefty price rises helped it pull in £345 million in operating profits in the first half of the year.
Commenting on speculation that bills were set to increase again, Caroline Flint, Labour's shadow energy and climate change secretary, said people will "not understand why British Gas are putting prices up".
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the gov wont do sod all about it as they will get back handers & force
us to pay for it in some way or another.
Right now we are in a modern version of a mid evil setting where those
who work are going to be working for food & to pay tax.
We no longer have a gov for the people we have not had that in god knows how long.
Just look at what the current & previous gov have done given billions in aid to banks
& other nations India / Pakistan and countless other nations while taxing there own
people to the point that they are working three quarters of a year just to pay taxes.
they don't want us to have any disposable income they want us to have to keep working
till we die.
Our own people who`s mothers fathers grand parents all paid in to the gov coffers
there whole life's when they need help get next to NOTHING.
But yet some one who jumps on a boat , train or plain & comes here illegally
Will get a free house free clothes free bills , free driving lessons free health care
& what sticks in my throat more is they get more MONEY than some one who
has worked all there days paying taxes in this country.
To all those people that queued for shares in British Gas and all the other utilities, to make a quick buck.
Are you happy now?
As for the Conservatives that privatised all these rip-off utlities? I ask this?
Tell us poor sods who are now freezing in our homes now, and choosing between heating or eating, in the coldest of winters, of how privatisation of all these things have benefitted the consumers?
Come on Cameron!
I DARE YOU!
Ofcom are as good as a chocolate fire guard !! USELESS
You might as well sack that lot!!
Robbing bastards they deserve to go out of business, if we robbed the public we would go to prison .
SHAME ON BRITISH GAS
They have 6 million customers plus, show them a bit of people power and MOVE,if just 1 million moved shares would drop so fast they would soon change their minds and the other companies would not follow suit.
amazing ........ just as winter sets in AGAIN .......
should of never been privatized ....... holding familys to ransom ..... GREEDY BASTARDS
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msn money poll
New research has found that families are spending an average of £180 on back-to-school supplies for their kids. Does this tally with your experience?
Thanks for being one of the first people to vote. Results will be available soon. Check for results
- Yes, that sounds about right to me
- Yes, but I think school supplies are getting more expensive every year
- No, the cost of new uniforms, stationery and sports kit takes us well past the £200 mark
- No, I wouldn’t spend anything like that amount on the little horrors!