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Thu, 07 Mar 2013 03:24:25 GMT

Disgruntled RBS and NatWest customers vent frustration as cards are declined

Technical problems meant customers could not access cash or accounts.


Image PA

RBS and NatWest customers have turned to Twitter to vent their frustration (and share a few jokes) after the banking giant was hit by technical problems, meaning customers cards were declined for several hours on Wednesday evening.

Matt Hardman ‏tweeted:  ‘So embarrassed about getting my card declined twice in a restaurant #natwestproblems.

Another customer, @keithybabes2k13 , joked Natwest Bank is down Because They have Run out of money after all the bonuses to idiots that run the bank #NatWestProblems

Others expressed their relief to have changed banks. Katy Smith ‏tweeted ‘  Oh Fat Breast, you were inept when I banked with you as a student, & you e not improved in 19 years. Thank Gucci I changed! #NatWestProblems. 

The latest round of problems comes just one year after a huge computer meltdown meant customers were unable to access their money for several days.

A statement tweeted by accounts run by all three banks said just after 1am that service been restored. 

More tweets

Craig Parsons
If this second round of #NatWestProblems come down to knowledge loss in offshoring of IT too, can we all agree its a bad idea?

Dwain Reid
Have Natwest run out of money??? (our business account is with them so I can joke about it sort of) #NatWestProblems

Nico Lennon
Suffering (like many) continuous #NatWestProblems this eve, I think it may be time to switch bank. Which other banks have UK call centres?

Craig Parsons
Am due money by BACS tomorrow which originates from Natwest account. If it doesn’t arrive, I’ll be knocking on their door. #NatWestProblems

more on Twitter

7Comments
07/03/2013 08:49
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ITS IRONIC THAT ITS THE RBS GROUP THAT HAS AGAIN ENCOUNTERED "TECHNICAL PROBLEMS"

 

PREVIOUSLY  RBS CUSTOMERS WERE ABLE TO  DEPOSIT MONIES  BUT COULD NOT WITHDRAW MONIES  FROM THERE OWN  ACCOUNT FOR SEVERAL DAYS...........

 

A PERFECT SCENARIO FOR A STRUGGLING BANK TO INCREASE ITS LIQUIDITY WITHOUT HAVING TO GO CAP IN HAND TO OUR STRUGGLING GOVERNMENT WHO PROBABLY IS AWARE OF THE TRUE STATUS OF THE BANKS POSITION.

 

RBS IS TO BIG TO FAIL  AND IT WOULD BE DEVASTATING FOR OUR ECONOMY IF THE BANK  WAS TO FAIL  AS WE RELY ON OUR BANKING SECTOR MORE THAN ANY OTHER EUROPEAN COUNTRY!

 

TRANSFER YOUR ACCOUNT !!!!!!!

 

 

08/03/2013 01:12
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yet again incompetence is rewarded by bonuses when will people learn why not just vote of no confidence , close your accounts and walk away!!!!!!
07/03/2013 10:48
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It just shows how easily our cash supply can be turned off by those who actually  run the country.  The banksters. If we changed over to the Bradbury pound, ditched Euroland, and went our own way, it couldn't happen.

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its about time the banks fix the old cashline services, get engineers to check every machines every two months instead of six months. Or getting the new update machines in place

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The Royal bank of Scotland is trash. It wants to be trash. Otherwise the British Taxpayer( that was forced to buy this rubbish that is the Royal Bank of Scotland) might get some money back.

Like the failed mortgage endowments that Scotland never paid out on, it hoping to do the same here. The lesson to be learnt  here is never invest in Scotland you will lose your money. Scotland will keep it.

Gordon Brown and the labour party forced this bank on the British taxpayer because like everything else in Scotland it was set up as a money pot for Scotland. As always when Scotland is in debt the rest of the world pays. That's why Scotland is always in debt. They do not have to pay THEIR bills. Just take the freebies like prescriptions etc. Note the news, if money is to be paid out its always England and Wales never Scotland.

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