Disgruntled RBS and NatWest customers vent frustration as cards are declined
RBS and NatWest customers have turned to Twitter to vent their frustration (and share a few jokes) after the banking giant was hit by technical problems, meaning customers cards were declined for several hours on Wednesday evening.
Matt Hardman tweeted: ‘So embarrassed about getting my card declined twice in a restaurant #natwestproblems.
Another customer, @keithybabes2k13 , joked Natwest Bank is down Because They have Run out of money after all the bonuses to idiots that run the bank #NatWestProblems
Others expressed their relief to have changed banks. Katy Smith tweeted ‘ Oh Fat Breast, you were inept when I banked with you as a student, & you e not improved in 19 years. Thank Gucci I changed! #NatWestProblems.
The latest round of problems comes just one year after a huge computer meltdown meant customers were unable to access their money for several days.
A statement tweeted by accounts run by all three banks said just after 1am that service been restored.
If this second round of #NatWestProblems come down to knowledge loss in offshoring of IT too, can we all agree its a bad idea?
Have Natwest run out of money??? (our business account is with them so I can joke about it sort of) #NatWestProblems
Suffering (like many) continuous #NatWestProblems this eve, I think it may be time to switch bank. Which other banks have UK call centres?
Am due money by BACS tomorrow which originates from Natwest account. If it doesn’t arrive, I’ll be knocking on their door. #NatWestProblems
more on Twitter
ITS IRONIC THAT ITS THE RBS GROUP THAT HAS AGAIN ENCOUNTERED "TECHNICAL PROBLEMS"
PREVIOUSLY RBS CUSTOMERS WERE ABLE TO DEPOSIT MONIES BUT COULD NOT WITHDRAW MONIES FROM THERE OWN ACCOUNT FOR SEVERAL DAYS...........
A PERFECT SCENARIO FOR A STRUGGLING BANK TO INCREASE ITS LIQUIDITY WITHOUT HAVING TO GO CAP IN HAND TO OUR STRUGGLING GOVERNMENT WHO PROBABLY IS AWARE OF THE TRUE STATUS OF THE BANKS POSITION.
RBS IS TO BIG TO FAIL AND IT WOULD BE DEVASTATING FOR OUR ECONOMY IF THE BANK WAS TO FAIL AS WE RELY ON OUR BANKING SECTOR MORE THAN ANY OTHER EUROPEAN COUNTRY!
TRANSFER YOUR ACCOUNT !!!!!!!
It just shows how easily our cash supply can be turned off by those who actually run the country. The banksters. If we changed over to the Bradbury pound, ditched Euroland, and went our own way, it couldn't happen.
its about time the banks fix the old cashline services, get engineers to check every machines every two months instead of six months. Or getting the new update machines in place
The Royal bank of Scotland is trash. It wants to be trash. Otherwise the British Taxpayer( that was forced to buy this rubbish that is the Royal Bank of Scotland) might get some money back.
Like the failed mortgage endowments that Scotland never paid out on, it hoping to do the same here. The lesson to be learnt here is never invest in Scotland you will lose your money. Scotland will keep it.
Gordon Brown and the labour party forced this bank on the British taxpayer because like everything else in Scotland it was set up as a money pot for Scotland. As always when Scotland is in debt the rest of the world pays. That's why Scotland is always in debt. They do not have to pay THEIR bills. Just take the freebies like prescriptions etc. Note the news, if money is to be paid out its always England and Wales never Scotland.